MSPBots WIKI : Simplesat Public Widgets
These Simplesat widgets in published and alpha versions are ready for use.
In total, there are 24 publish/alpha widgets
| Name | Description | Created Date | Last updated |
|---|---|---|---|
| Positive Ratings - Past 12 Months | Total count of all customers who have returned a positive sentiment rating for the past 12 months, including the current month. | Jul 01, 2022 | Dec 10, 2022 |
| Weekly Client Feedback | This widget shows a pie chart of the weekly client feedback. | Jul 05, 2022 | Dec 10, 2022 |
| Average CSAT Score - Last 90 Days | A progress tracker widget displaying the average CSAT in the past 90 days month. | Jul 05, 2022 | Dec 10, 2022 |
| Feedback Stream - Full | This widgets shows the Feedback Stream - Full | Jul 01, 2022 | Dec 10, 2022 |
| Average CSAT Score - Current Month | A progress tracker displaying the average CSAT score in the current month. | Jul 05, 2022 | Dec 10, 2022 |
| CSAT Score - Current Month | A card number showing the average CSAT score for the current month. | Jul 01, 2022 | Dec 10, 2022 |
| NPS By Customer | This widget contains NPS By Customer. | Jul 05, 2022 | Dec 10, 2022 |
| CSAT By Company | A grid widget displaying the average CSAT score per Company. | Jul 01, 2022 | Dec 10, 2022 |
| Sentiment Breakdown - Past 12 Months | Pie Chart showing sentiment breakdown for the last 12 months to date. | Jul 01, 2022 | Dec 10, 2022 |
| Neutral Ratings - Past 12 Months | Total count of all customers who have returned a neutral sentiment rating for the past 12 months, including the current month. | Jul 01, 2022 | Dec 10, 2022 |
| Line Chart - Sentiment | A widget that shows the Sentiment trends on a weekly basis. | Jul 05, 2022 | Dec 10, 2022 |
| Positive Ratings | This widget contains the count of positive ratings. | Jun 17, 2022 | Dec 10, 2022 |
| Ratings Over Time (Weekly) - Past 12 Months | This widget displays ratings over a weekly spread for data of past 12 months. | Jun 17, 2022 | Dec 10, 2022 |
| Helpdesk CSAT - 90 Days | Widget to show Average CSAT score in the last 90 days | Dec 08, 2022 | Jan 13, 2023 |
| Customer Satisfaction Summary | This widget shows a table of customer satisfaction summary. | Jul 05, 2022 | Dec 10, 2022 |
| Overall Net Promoter Score | This widget contains NPS Score. | Jul 05, 2022 | Dec 10, 2022 |
| Net Promoter Score (NPS) [Bot] | A widget displaying the average NPS in the current. | Jul 28, 2022 | Dec 10, 2022 |
| CSAT Score - Current Month [Bot] | A card number showing the average CSAT score for the current month. | Jul 28, 2022 | Dec 10, 2022 |
| Neutral Ratings | Total count of all customers who has returned a neutral sentiment rating Survey. | Aug 08, 2022 | Dec 10, 2022 |
| Average CSAT Score - Previous Month | This widget calculates and displays the average CSAT from the previous month. | Jul 05, 2022 | Dec 10, 2022 |
| Negative Ratings - Past 12 Months | Total count of all customers who have returned a negative sentiment rating for the past 12 months, including the current month. | Jul 01, 2022 | Dec 10, 2022 |
| CSAT Score Last 90 Days | This widget shows the CSAT score for the last 90 days. | Jul 05, 2022 | Dec 10, 2022 |
| CSAT By Team Member | A grid widget displaying the team members and their overall CSAT score | Jul 05, 2022 | Sep 29, 2023 |
| NPS By Company | This widget contains NPS By Company. | Jul 05, 2022 | Nov 03, 2023 |