Widgets sometimes do not show data because the query did not fetch results. Here are some possible reasons why the query did not return results:
- The dataset is empty.
- The filter used in the query has no corresponding data to return.
- The query used in the widget is wrong.
- There is an exception in the code.
Below is a sample widget without data.
The following are specific error codes you may encounter along with their descriptions.
| Error Code | What Happened | What You Can Do |
| 1001 |
The widget took too long to get data. |
Please review and optimize the widget settings. |
| 1002 |
The system is temporarily limiting data requests. |
Please wait a few moments, then try refreshing the widget. |
| 1003 |
There was a problem processing the data (e.g., SQL issue). |
Please submit a support request so MSPbots support team can help. |
| 1004 |
An unexpected database error occurred. |
Please submit a support request so MSPbots support team can investigate further. |
| 1005 |
The widget used invalid or incomplete data (e.g., missing values). |
Please submit a support request for help fixing this. |
| 1006 |
The connection to data service timed out. |
Please give it a moment, then refresh the widget. |
| 1007 |
The data service is not available for now. |
Please give it a moment, then refresh the widget. |
| 1008 |
An unexpected error occurred. |
Please submit a support request so MSPbots support team can help. |
| 10054 |
The query tried to divide by zero. |
Please update the measure or calculate layer in the widget to avoid dividing by zero. |