AI Console

You can manage AI credits, credit usage, and usage trends in the AI Console, allowing you to easily monitor AI credit usage, plan capacity, and make informed purchasing decisions.

Prerequisites

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Users who have the Admin or AI Admin role and have purchased or own AI credits can access and use the AI Console.

To purchase additional AI credits or upgrade your subscription in AI Console

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1. Log in to MSPbots.
2. Go to Settings > AI Console.
   
   
    
3. For Current Subscription,
   • If you only want to purchase more AI credits while keeping your existing subscription plan, you can click Add Additional Credits to purchase the additional AI credits.
     
     
      
     1. Add AI credits and click Next.
        
        
         
     2. Click Pay Now.
        
        
         
     3. Click Got it.
        
        
         
   • If you want to purchase more AI credits by upgrading your subscription plan, you can click Upgrade to upgrade your subscription plan.
     
     
      
     • Upgrade your purchase plan on the Checkout page. For more details, see How to Change Your Subscription.
       
       
        

Monitor your AI credits usage

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Credit Usage

• Cycle Capacity - The total sum of the AI credits included in your subscription plan and the additional AI credits you purchase.
• Used - Used AI credits.
• Remaining - Remaining AI credits.
  
  
   
• When your AI credits usage < 80%, it shows a green Normal status.
• When 80% ≤ your AI credits usage < 95%, it is in an orange Warning status.
• When your AI credits usage ≥ 95%, it displays a red Danger status.
  
  
   
• When your AI credits usage reaches 80%, 95%, and 100%, the MSPbots bot will send you reminder messages in Teams. 
  You can click Upgrade AI Credit Plan to purchase more credits or click View Usage to see more usage details.
  
  
   

Usage Trends

View AI credits usage trends for different time ranges and intervals in Usage Trends.


 

• The available time ranges
  • Last 7 Days
  • Last 14 Days
  • Last 30 Days
  • Last 90 Days
  • Last 180 Days
  • Last 365 Days
    
    
     
• You can select the time interval grouping by clicking D, W, or M to view AI credits usage trends.
  • D - Daily view.
  • W - Daily view for that week.
  • M - Daily view for that month.
    
    
     

For AI Trial users

View your 3,000 trial AI credits usage and remaining balance, and track how much AI usage you have left on the AI Console page.
 
 

• View your total AI trial credits (3,000), including used credits, remaining credits in Cycle Capacity, and credit usage percentage in Credit Usage.
  
  
  
  
   
  • When your AI credits usage reaches 80%, 95%, and 100%, the MSPbots bot will send you reminder messages in Teams. 
    You can click Upgrade AI Credit Plan to purchase more credits or click View Usage to see more usage details.
    
    
     
• You also can view AI credits usage trends for different time ranges and intervals in Usage Trends.