When using MSPbots, you may occasionally encounter banners. When these banners appear, you will receive notifications to ensure you are promptly informed about the current issues and how to resolve them.
This article lists common banner notifications and their solutions.
Below is a sample banner notification.
What Happened
Banner Notification
What You Can Do
If you don't purchase AI credits.
No AI credits yet — Choose a plan to start exploring AI features.
You don’t have permission to view this page. Please contact your administrator to request access.
Click Choose a plan to go to the Checkout page to buy the AI credits.
After you successfully purchase, click Got it.
Return back to the page you clicked Choose a plan and refresh.
If you have purchased AI credits but you don't have the relative role for the pages of this app.
You don’t have permission to view this page. Please contact your administrator to request access.
If you have purchased the app but you don't have the relative role for the app.
Data is currently syncing and options have not been configured. While waiting for your app's data to sync, head over to the Options to unlock your app's full features. Go to ->
You don’t have permission to view this page. Please contact your administrator to request access.