The MSPbots app works best with Google Chrome, the recommended browser for optimal use. Using other browsers may result in errors on the report, login, and billing pages.
This page lists the reported issues in using the MSPbots app on browsers other than Chrome.
We recommend using Google Chrome for the best MSPbots app experience.
UI errors in dashboards and reports
- The scroll bars are missing in grid widgets.
- The displayed content does not fit inside the widget.
- The numbers in the target card widgets are bigger than normal.
Invalid Zip Code
- The error message Your ZIP is invalid appears when entering the ZIP code on the Billing page.
Cannot log in
- Multifactor Authentication (MFA) fails or does not push through.
- The login process encounters a loop and fails when accessing the MSPbots Help Center, Support, or ticket portal. (Related article: Looping Login Issue When Accessing Support Website Using Firefox)